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Recent adverse weather

We would particularly like to thank our staff for their commitment during the recent adverse weather, as well as our customers for their patience and good will.

All of our services are now back to normal. Some weather reports suggest the cold weather snap has not passed entirely. If you are concerned and want to speak to someone about your care and support service, please call the following numbers.

If you receive care in your own home:

  • Exeter service: 01392 686421
  • Pendennis service in Cornwall: 01208 77577
  • Havant and Waterlooville service: 023 9224 1950
  • Torbay service: 01803 696079

If you receive support:

  • Please contact your local support worker.

If Guinness Care and Support is your landlord in the South West of England and you have a repair, you should report all repairs using the following number:

0845 603 6339 (9am-5pm)

Out of hours emergency contact information remains as:

  • Gas leaks 0800 111 999

All other emergencies:

  • Call 0845 057 7094.



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