We were founded in 1890 to improve people’s lives and create possibilities for them.

What we’re here for hasn’t changed.

We fulfil our purpose, our social purpose, by providing great homes and services – including care services – to over 140,000 customers across the country.

Our vision for Guinness is to:

  • Deliver great service — To be one of the best service providers in the housing and care sectors
  • Provide great homes — To provide as many high quality homes as possible, and to play a significant part in tackling the country’s housing crisis
  • Be a great place to work — To be one of the best employers in the country

And to:

  • Be a great business — To be a strong and efficient business that does things well, and that people can trust and rely on

These are the things that matter most to us. This is our social purpose.

Everything we do is about our customers, our communities and our people. And every pound we make is invested in achieving that purpose.

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  • Matt Bowen 3 400x285

    What we do

    We’re here to provide high quality homes and a great service for our customers. See what we’ve achieved and our future plans. 

  • Karen Facey, Aspire Award winner

    Who we are

    Our Executive Team and Board make sure Guinness is well run and provides the best service for our customers.

  • Stonehouse Arena, Plymouth

    Our future plans

    The world around us is changing. So we’ve got to be even more efficient to keep delivering new homes and good services.

  • Staff at a topping out ceremony at Grand Regent Tower, London

    Legal and governance

    Find out about working with us, our approach to value for money and transparency, and see how we’re structured.

  • Customers outside their new home

    News

    Get Guinness news from across the country with our latest news stories.