Guinness Hermitage regularly reviews its performance and reports findings to our Board of management and to our resident panels and committees.

How are we performing?

Please see the attached performance information document for the latest results in the following areas: 

• Overall satisfaction
• Satisfaction with helpfulness of staff
• Satisfaction with opportunities to participate
• Satisfaction with rent as Value For Money
• Satisfaction with repairs service
• Satisfaction with condition of your home
• Satisfaction with neighbourhoods