Tenancy fraud

Tenancy fraud happens when someone lives in a social rented home that wasn’t allocated to them.

It’s illegal and unfair, because it means there’s fewer homes for people who need them and have been waiting for them.

What is tenancy fraud?

There are lots of different kinds of tenancy fraud, including:

  • Sub-letting or parting with possession – when a tenant rents out all or part of their home without our permission
  • Non-occupation or abandonment – when a tenant uses their home for a business or unlawfully lets it out instead of living in it
  • Unlawful assignment – when someone stops using their property as their main and principal home, but leaves someone else in occupation. Such as a parent moving out and leaving a friend or family member living there; or where the tenant dies and someone else keeps living there without informing us.
  • Key selling – when a tenant moves out and sells their key to someone else
  • False application – when a tenant knowingly gives us false information when applying for a home
  • Abandoning the property – when a tenant stops living at their home and leaves it, but does so without telling us.
  • Keeping a social rented home when you own another property.

Tenancy or benefit fraud?

If the person living in the house is not the tenant, they could be committing tenancy fraud. If the person living in the house hasn’t declared everyone living there and their circumstances, they could be committing benefit fraud. Benefit fraud should be reported to your local benefit fraud team.

How do we deal with it?

Our tenancy fraud team work closely with external agencies and local partners to prevent and detect tenancy fraud.

We investigated 293 cases and recovered 62 properties last year. That’s 62 families that we could offer homes to who need them.

How can you help?

If you suspect tenancy fraud, you can report it to us using the form below.

Your information will be dealt with in confidence. If you provide your details, we can tackle the tenancy fraud by contacting you for further information where required and keep you updated with the result.

  • If you know it
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  • Your details