Get involved with us

When it comes to our services, it’s important that our customers are involved in making decisions. There are plenty of ways you can have your say on the care we deliver.

Why we do it

Our customers are why we’re here. So knowing what matters to you – and what isn’t working so well – helps us improve our services and focus on the things that count. We want our services to be the best that they can be and we’re always trying to make them even better. We want you to help us to do this.

Ways to get involved

There are a whole range of ways for you to get involved. If you’re interested in particular aspects of our service, you can also focus on a specialist subject. You can find out more about your options below.

When you work with us we’ll reimburse you for any travel or care expenses too, so you won’t be out of pocket.

If you want to chat to us or discuss the options, email wecare@guinness.org.uk or call us on 0300 123 0705 Monday to Friday, 9am–5pm.

We’re also on Twitter at @guinnesscare and on Facebook www.facebook.com/guinnesscare

Let us know how you want to get involved

  • Ways to tell us what you think

    Please tell us how you would prefer to engage with us. Tick as many options as you like.
  • Specialist subjects

    Please tell us if you are interested in any areas specifically. Tick as many options as you like: