There are more than 1,000 people with dementia living in our homes or receiving our care services.

We want to help our customers live well and keep their independence for as long as possible. So we’re taking steps to become a dementia-friendly organisation.

In January 2016 we launched a year-long pilot with our customers in Hampshire. Over the year we aimed to find out how we can adapt our services to meet the needs of those with dementia. We hope to roll it out across the country once we’ve evaluated the pilot.

What we did

Our project had many targets, including:

  • improving the aids, adaptations and assistive technology we offer
  • training our staff to provide supportive care for people living with dementia
  • making our new homes and major refurbishments dementia friendly
  • working with local health and care providers and dementia groups
  • knowing which of our customers are living with dementia so we can tailor their care.

Becoming a dementia-friendly organisation

We’ve conducted a research report – in collaboration with the Institute of Public Care.

Read our report to find out why being a dementia-friendly organisation matters to us.

We were also proud to be the winners of the Housing and Dementia Award at the International Dementia Awards 2015 at a ceremony in Birmingham. The honour recognises organisations that provide high-quality housing support, allowing people with dementia to live comfortably in their homes for as long as possible.

Dementia Friends

Dementia Friends is about learning more about dementia and the small ways we can help. It’s taking that understanding and turning it into action. From telling friends about the programme to visiting someone with dementia, every action counts.

We now have around 1,400 Dementia Friends among our staff and customers, and are recruiting more each month.

Leon Tricker, Interim Facilities Project Manager, one of our new Dementia Friends says “My wife’s aunt is living with dementia. As a family we are often worried about her, or at times get frustrated. The most important thing I learnt is that people living with dementia feel emotions long after the memory of an event is forgotten.”

So, my wife’s aunt may not remember the day she spent with us but she will still feel happy.”

Contact us if you’d like to share your Dementia Friend stories.

We’re also on Twitter at @guinnesscare and on Facebook www.facebook.com/guinnesscare

Support for people living with dementia

There is a lot of support available for those affected by dementia, however finding out how to access this support isn’t always easy.

To help, the Alzheimer’s Society has built a database of support services to help connect people with the support they need.

Find out what support is available near you visit the Alzheimer’s Society website.

Additional support

Find more advice and help about living with dementia by visiting these websites:

“This project is about more than being dementia friendly; it's about being customer friendly”. Wendy Wells, Housing and Dementia Project Lead