Your lease explains what repairs you’re responsible for. In most cases, homeowners are responsible for any maintenance inside their home. This can include pipes and cables that are exclusive to your home, even if they are located outside.

We’ll handle communal or shared area repairs. If you’re not sure, please contact us.

  • Report a communal repair

    We want to make sure your home is a nice place to live. Please let us know about any issues in shared areas so we can get them sorted out.

  • Who repairs what?

    Looking after your home is your responsibility as well as ours. Find out what you're responsible for and what we can help with.

  • Planned maintenance

    To keep our buildings in good condition, we have a planned programme for maintaining things that we're responsible for.