We want you to be happy living in your home with us. Here you’ll find some answers to any questions you might have about your home.
MyGuinness online services
View your rent statements and check your payments with our new online services.
Living in your home
We want you to feel comfortable in your home and make it your own. There are a few things we ask you to do to keep your home in good condition.
You won’t need our permission to decorate or make simple repairs, but you will for anything more complicated.
Staying safe in your home
We want you to feel safe and secure in your home. Read on for advice on carbon monoxide, gas and fire safety.
Subletting and lodgers
You can take in a lodger if it's allowed in your tenancy agreement.
Running a business from home
We’re happy for you to work or run your own business from home. Find out more about which businesses you can run.
Change in circumstance
At some point in your time living with us, you might need to let us know about a change in your circumstances.