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Tackling Anti-Social Behaviour

Anti-social behaviour

We know that aggressive and intrusive behaviour can have a terrible impact on your life and our communities. If you are suffering in this way, we and other local organisations are here to help.

If you are in immediate physical danger or concerned for the safety of a neighbour dial 999.

If you are feeling intimidated or are unsure what to do, you can call your housing officer [click here for area office addresses] or your local neighbourhood policing team (your local number should be in the Useful Contacts section).

Take the following steps if you are not in immediate danger. Before you begin, please bear in mind that:

  • It is better to settle a problem informally if you can - involving the Trust, the police or any other organisation can complicate matters;
  • Your neighbours may not know that they are affecting your quality of life - try talking to them; and
  • No one wants to criminalise boisterous behaviour if it can be managed in some other way - especially where young people are involved.

Step 1: Talk to your neighbour

Before you contact us or the police or any other organisation, try talking to your neighbour.

Step 2: Contact your local neighbourhood policing or environmental health teams

Persistent noise, rubbish dumping and barking dogs can all be dealt with by your local authority's environmental health department. See the Useful Contacts for links and telephone numbers.

Police forces now have non-emergency numbers for contacting local neighbourhood policing teams. See the Useful Contacts for links and telephone numbers.

Step 3: Keep us informed

Your housing officer will help you to deal with anti-social behaviour. He or she will answer any questions you might have about:

  • Safety and anonymity
  • Logging and reporting incidents
  • Police involvement and legal action
  • If you can be rehoused

Don't know your housing officer's number? Call your local area office.