Paying Your Rent

Your rent is used to pay for the costs of repairing and managing your home, repaying the money borrowed to build your home and to cover the costs of future improvements to it. If we don't get the rent which is due we can't meet our obligations to you, so paying your rent is important.

How do I pay my rent?

There are a number of ways in which you can pay your rent click to access paying your rent made easy for full list of payment options

Do you want to use a PayPoint or PAYzone outlet?

Using your existing payment card you can now make payments through PayPoint and PAYzone outlets, which are located in local shops and garages throughout the country.

Link to www.allpay.net for your nearest payment outlets.

Do you want to pay by telephone or online?

Alternatively you can use your debit or credit cards through Allpay's telephone payment line (Tel: 0870 243 6040) or Allpay's website www.allpay.net.

What should I do if I am having problems paying my rent?
Your Housing Officer can give you straightforward advice and assistance in helping you to manage your money by, for instance, helping you draw up a weekly or monthly budget.

If your circumstances are more complex, we can put you in contact with other agencies such as your local Citizens Advice Bureau.

We can also help you maximise your income by helping you to complete benefit claim forms, or advise you as to which benefits you may be entitled to.

You may find it useful to visit Advice Guide for further information and advice.