When a household needs to spend an unaffordable proportion of their income to heat their home, they are classed as living in fuel poverty.
According to National Energy Action, four million UK households are currently living in fuel poverty. Vulnerable groups such as older people, single parents, or those with a disability or a long term sickness are most at risk, particularly in the winter months.
What we’re doing to help
As well as improving the energy efficiency of our homes, last year we replaced boilers in over 1,000 homes and replaced old, inefficient storage heaters with new heaters in 600 homes. This saves our customers money on their fuel bills and keeps them warmer for less.
“We’re investing in measures to improve the energy performance of our homes, such as insulation and new heating systems. Alongside this we’ve developed a fuel poverty tool that will help us to better target fuel poverty, as well as energy efficiency advice to customers.
We’re securing grant funding to enable us to increase the number of homes we can deliver physical improvements to each year.” – Victoria Keen, Head of Sustainability
For extra tips and tricks take a look at our energy saving advice page on how to save money and energy while keeping warm during the winter.
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