The more information you can give us, the quicker we can solve the issue. If you’re in immediate danger, contact the police on 999.
Keeping an incident diary
We solve most disputes without going to court, but if we do, we’ll need to show an incident diary.
An incident diary is your personal record of what you see or hear. You can’t write down what someone else has witnessed, even if they live with you. They need to keep their own diary.
How should you fill it in?
You need to write it in a set way to be used in court.
- You must fill in the diary as soon as possible while the incident is still fresh in your mind. Do it on the same day if you can. If you leave it longer a court might not accept it.
- Fill in one form for each separate incident. If something else happens on the same day or night, you should use a new form. Sign and date at the bottom of every form.
- Write down everything you see and hear in as much detail as possible. A general summary isn’t taken as seriously as word-for-word evidence. Try and remember everything that was said, including any swear words.
- It’s really important to complete the section on how it’s affected you. It’ll help to show how you’re feeling and make sure we’re giving you enough support. If a case goes to court this section can be useful evidence for a judge and help them make a decision.