Planned maintenance

We organise planned maintenance work to make sure your home stays in good condition. We do know the condition of our homes and plan well in advance for large-scale improvements (such as replacement windows) to make sure they meet the Decent Homes Standard.

We will tell you about any planned maintenance work for your home. When we have confirmed the year’s programme, we will keep you up-to-date and involved. For example, we will give you a choice of colours and design when we replace kitchens and bathrooms. We will also check that you are satisfied with the work when it is completed.

To find out how to report a day to day repair see our non-emergency repairs information.

Contact us

For information on planned maintenance please contact GH.ReportsRepairs@guinness.org.uk