Request your non-emergency repairs using our Online Reporting Service!

This is a quick and easy system of reporting repairs that helps us diagnose your problem straight away.

Types of repairs

Once you have reported your repair we will decide if it is:

Urgent (for example, partial loss of power/light, a minor leak, toilet not flushing where you have another WC in the property) - our contractor will attend with 7 days; or

Routine (for example, loss of TV signal, damage to cupboards/drawers, replacement of bath panels or fences) - our contractor will attend with 28 days.

In each case our contractor will telephone you to make an appointment.

Other ways of reporting 

If you  are currently unable to access our online reporting system you can report a repair via:

Tel: 03000 111321 - 8am to 6pm Monday to Friday (excluding bank holidays)