Policies and Strategies

Welcome to The Guinness Partnership policies and strategies page.

Getting Involved in Shaping our Policies

The Guinness Partnership is in the process of developing Partnership wide policies to ensure that our customers are receiving a consistent and excellent service. Part of the process of developing our policies is gathering customer feedback. One of the ways this can be done is by surveys. The electronic surveys available currently are listed below:

There are currently no electronic surveys available. Please check back regularly for any new opportunities to have your say.

We have developed a work-plan to develop these Partnership-wide policies over the next few years. Within this we have identified key policy areas which have been prioritised. Policies that have been developed so far can be accessed by clicking on the links below:

Moving Home

Your Home / Your tenancy

Your Rent and Your Finances

Getting Involved

Repairs and Maintenance

Customer Service

Equality and Diversity

Risk Management

Homelessness Strategy

Investment

Company Policies

Should you require a policy or strategy in an area not listed above, please click on the link relating to your current landlord, for the policy that relates to you:

Guinness Midsummer

Guinness Northern Counties

Guinness Trust