Our Group structure

As a business with a social purpose, any profit we make is reinvested into our homes and improving services for customers.

Our legal structures

Our legal structure

 

The Guinness Partnership Limited is a charitable Community Benefit Society No. 31693R registered in England and is a Registered Provider of Social Housing No. 4729.

Our registered office is 30 Brock Street, Regent’s Place, London NW1 3FG.

The Guinness Partnership Limited has the following subsidiaries:

  • Guinness Care and Support Limited (trading as Guinness Care)
  • The Guinness Housing Association Limited
  • Guinness Developments Limited
  • City Response Limited (trading as Guinness Property)
  • Guinness Homes Limited
  • Guinness Platform Limited
  • Hallco 1397 Limited

The Guinness Partnership Limited is also the corporate trustee of The Guinness Trust.

Associated Organisations

Guinness Care and Support Limited

Guinness Care and Support Ltd. (trading as Guinness Care) is a separate subsidiary company, providing care services across the country.

It has the following subsidiaries:

  • Live Well at Home Limited

It is:

  • A Community benefit Society, No. 30337R (registered in England).
  • A registered provider of Social Housing, No. L4497

Guinness Housing Association Limited

The Guinness Housing Association Ltd. is:

  • A Community Benefit Society No. 17017R registered in England
  • A Registered Provider of Social Housing No. L2441.

Guinness Homes Limited

Guinness Homes Ltd. is a non-charitable subsidiary for building and managing homes for market rent.

Guinness Homes Ltd. is a registered company in England, No. 05710006

 

Guinness Developments Limited

Guinness Developments Ltd. develops homes for private sale and acts as design and build contractor of social housing for The Guinness Partnership Limited.

Guinness Developments Ltd. is a registered company in England, No. 04175094

 

City Response Limited

Guinness Property became the trading name for City Response Ltd., a wholly-owned subsidiary of The Guinness Partnership Limited.

It has bases in Oldham, Chesterfield, Milton Keynes, Havant, Middlesbrough, Bristol and Exeter.

Guinness Property provides repairs, maintenance, gas servicing and refurbishment services for all of our Guinness homes.

City Response Ltd. is a registered company in England, No. 04471280

Guinness Platform Limited

Guinness Platform Limited (formerly Wulvern Platform Limited) acts as the design and build contractor for housing projects across Cheshire for The Guinness Partnership Limited.

Guinness Platform Ltd. is a registered company in England, No. 06411652

Guinness Trust

Guinness Trust is registered with the Charity Commission as Charity No. 208076

Live Well at Home Limited

Live Well at Home Ltd. is a company registered in England, No. 04767426

Regulation

The Regulator for Social Housing (RSH) and the Care Quality Commission (CQC) regulate us. We have the highest governance rating (G1) and a V2 rating from the RSH.

We’re subject to the Charities Act 2011, including the obligation to prove that our aims are for public benefit.

Our Board is satisfied that we create social and financial opportunities to benefit our customers and those in their neighbourhoods.

This is through the provision of affordable housing, care and support services, and investment in our communities.

The Housing Ombudsman – New Complaint Handling Code

The Housing Ombudsman Service has published a new Complaint Handling Code which which we will now assess against annually. This provides a framework for effective complaint handling and greater consistency across landlord’s complaint procedures.

Read our complaint handling code September 2022 self-assesment.