At Guinness Care, we make a difference by listening and responding to our customers’ needs. So that we can continue to deliver this quality of service, it’s important that you let us know how we’re doing.

Whether you’d like to compliment us on our excellent service, or wish to raise a concern, we want to hear from you:

 

  • Compliments – help us recognise our staff when they’ve gone above and beyond
  • Suggestions – let us know if we could improve something for you
  • Complaints – tell us if you have a concern about our service or staff

Find out what to expect when you make a complaint.

Send us your feedback

Please note: This form is to provide feedback on care and support services only. If you have a general enquiry about care and support services please use this form, and to tell us about anything else you should complete this form.

Tell us how we're doing

  • (So we can respond to you about your feedback)
  • (So we can respond to you about your feedback)
  • (This text box has no limit on characters)