Your income

Find out what benefits and financial support you may be able to get.

There is support in place from the Government to get help with your living costs. If you’re eligible, you may be able to get benefits and other financial support.

To find out what you may be eligible for, you can complete the questions on this page.

National Insurance

From July 2022, employees who earn £36,600 or under (around 70% of workers) will pay less National Insurance. A typical employee will save over £330 a year. Find out how these changes affect you.

Universal Credit

If you’re on low income, out of work or cannot work you may be eligible for Universal Credit. Check if you’re eligible.

Extra money for carers

You could get £69.70 a week if you care for someone for at least 35 hours a week and they get certain benefits. You do not have to be related to, or live with, the person you care for. Check if you’re eligible.

Pension Credit

You could get extra money to help with your living costs if you’re over State Pension age and on a low income: even if you have savings or own your own home. Check if you’re eligible.

Paying your rent

Direct Debit

Direct debit is the main way to pay your rent and service charge. Weekly or monthly payments will be taken straight from your bank account so you don’t have to worry about missing a payment.

This way offers a payment guarantee, so if the bank makes an error, or we do, you’ll get a refund as soon as possible.

Find out more.


Don’t forget, if you’re registered with MyGuinness, you can keep an eye on your rent account, including reviewing your balance and making payments.

Access MyGuinness or register for an account here.

Call us

You can call us on 0303 123 1890, 24hrs a day, 7 days a week to make a rent payment on your account.