If you’re a shared owner, you’ll pay rent to us as well as your mortgage each month. And a service charge keeps your home and its surroundings in tip-top condition.

You can take a look at our Rent Policy here.


  • Making a payment

    Rent and service charge payments are usually due on the first of every month. Your lease or transfer document will confirm when and how you are to make payments.

  • Service charges

    Service charges cover the services we provide to look after the areas of the building or estate we're responsible for.

  • MyGuinness - online services

    View and check your payments with our new online services. Register and log in here.

  • Our charges and financial support

    We'll always be open about any charges so you know what to expect.

  • Annual rent review 2023

    You should soon be receiving a letter from us about this April's rent increase. The letter also provides details of your estimated service charge from 1 April 2023 (if you pay service charge).