Home improvements

You won’t need our permission to decorate or make simple repairs, but you will for anything more complicated.

As a homeowner, you may want to carry out alterations and improvements to your home. However under the terms of your lease or freehold transfer you must apply for Landlord’s Consent before commencing any work.  Some examples of the types of work that requires Landlord’s Consent are, but not limited to:


  • New kitchen or bathroom installation
  • New boiler or central heating installation
  • External work to the property
  • Structural works
  • Replacement doors and windows
  • Conservatories or extensions
  • Electrical installation and replacement
  • Loft conversions

However, you don’t need our permission for:


  • Redecoration
  • Internal doors (unless you live in a block of flats)
  • Replacing fence panels
  • Replacing broken window glass.

It is important that you get our permission before you make any changes, as otherwise you could be in breach of your lease.  This may prevent you from being able to sell or secure a mortgage on your home.

If you are a shared owner and have made improvements without our prior permission, we will not factor the value of these improvements into any staircasing valuations.

Applying for permission

To apply for permission to make home improvements please complete our Home Alterations application form.

In preparation of filling out the form, you will be asked to provide details of your plans, including:

  • Any planning permission or building regulations required
  • Building contractors you intend to use
  • Consent from neighbours (party wall agreement)*
  • Knowledge of impact made on the services of the building

*For more information on what is a party wall agreement and whether you need one, click here.

If we’re happy with the plans, we’ll grant permission on condition that you pay for the work and it’s done by a reputable builder.

list of our administrative fees can be found here, and you may also have additional costs for surveyors and solicitors.