We know that managing your finances can be hard sometimes. Changes at work, in your family or with your benefits can all make it difficult to make ends meet.

If you’re struggling to pay your rent then please contact us as soon as possible. We’ll try and help with support and advice, but the sooner you get in touch the better.


Coronavirus update.

If your financial circumstances have changed due to COVID-19 and you have concerns about your ability to pay your rent, please contact our Customer Accounts Team as soon as possible on 0303 123 1890.

For the updates on changes to our services in response to the coronavirus and what support is available visit www.guinnesspartnership.com/coronavirus

  • Benefits and welfare reform

    Everyone needs help once in a while, and the benefits system is there to help people when they’re not working, can’t work or are on a low income.

  • Saving and budgeting

    Need to save a little extra? Our budgeting tips could help.

  • Saving energy

    Our energy-saving tips will help you save a few pounds as well as doing your bit for the planet.

  • Eating well on a budget

    It doesn't have to cost a lot to eat well. That's what we found with our six-month Food Sense campaign, run with The Trussell Trust.

  • Recycling

    There are several simple ways to save money by reducing, reusing and recycling much of the waste we produce. Take a look at our hints, tips, advice and some fantastic resources to make the most of your waste.

  • How we can help

    From time to time you might need some extra financial support or advice. Our customer support team is here to help.