Coronavirus update.

If your financial circumstances have changed due to COVID-19 and you have concerns about your ability to pay your rent, please contact our Customer Accounts Team as soon as possible on 0303 123 1890.

For the updates on changes to our services in response to the coronavirus and what support is available visit www.guinnesspartnership.com/coronavirus


Paying your rent is your most important responsibility as our tenant. It’s easy to keep up to date with your rent and any service charges.

  • Paying your rent

    Paying your rent is your most important responsibility as our tenant. It’s easy to keep up to date with your rent and any service charges.

  • Service charges

    Service charges cover the services we provide to look after the areas of the building or estate we're responsible for.

  • MyGuinness - online services

    View your rent statements and check your payments with our new online services. Register and login here.

  • About your rent

    We charge different rents because our tenants live in different types of homes.

  • The Rental Exchange Scheme

    We are working with Experian as part of The Rental Exchange Scheme. The Rental Exchange is a way for you to strengthen your credit history by having your rent payments reflected in your credit report.