Building Safety

If you feel you might need more assistance if you ever needed to evacuate your home in an emergency, please get in touch with us. We will work with you to understand your needs to ensure this is included in the fire brigade’s evacuation plan for your building.

You can let us know by completing this form

Fire Safety Instructions are signs displayed in the communal parts of our buildings. They are designed to provide information to residents, visitors and staff about what to do in case of a fire. You can request a copy of the notice for your building by completing this online form

On the 23 January 2023 the government introduced new regulatory requirements which mean we need to inspect fire doors (and record our findings) for residents that live in blocks of flats over 11 metres tall or five or more storeys. This is because of the importance of fire doors and the role they play in protecting you and others in case of a fire.

As your landlord we have a legal obligation to inspect all flat front doors annually and all communal fire doors quarterly in blocks of flats over 11 metres tall or five or more storeys. We will write to you to let you know when we would like to attend to inspect your fire door.

When we inspect your flat front door, we will need access your home to inspect the back of the door and the hinges so we can fully check the door and arrange for any repairs if needed.

For more information visit our Fire Safety Page

Over the next few weeks Savills are visiting our taller buildings over 11 metres and 5 storeys to place a small sticker on flat front doors and the doors in communal areas. These stickers have a QR code on them. Please don’t remove these stickers. We are using these to keep an electronic record of the safety inspections we complete to fire doors – this includes the front door to your home. Find out more here

We’ve introduced Building Safety Managers to inspect and manage our taller buildings (over 18 metres tall or seven or more storeys). They will regularly visit each building throughout the year to complete safety inspections and meet with residents and give building safety advice.

Our Building Safety Managers will regularly visit each of our taller buildings (over 18 metres tall or seven or more storeys) at least once a month throughout the year to check for any fire safety, or obvious structure issues. They follow a check list which covers all the items within the new Fire Safety Regulations on their inspection such as bulk waste, issues with fire safety kit and inspecting the fire doors.

You’re welcome to join them on the inspection – you can find out the next inspection date for your building at the top of this page.

Our Customer Liaison Officers will continue to complete visits and checks on our other buildings and estates and you can find out more about Estate Inspections here