Emergency Repairs

If you have an emergency repair please call us straight away on 0303 123 1890 and we’ll deal with the repair within 24 hours. Please don’t log emergency repairs on web forms or other channels as we can’t respond immediately. Our phone lines are open for emergency repairs 24 hours a day, seven days a week.

For non-emergency repairs we recommend you use your MyGuinness account, our web forms or our other contact channels as these are monitored 8am to 8pm Monday to Friday.

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