If you have an emergency repair please call us straight away on 0303 123 1890 and we’ll deal with the repair within 24 hours. Please don’t log emergency repairs on web forms or other channels as we can’t respond immediately. Our phone lines are open for emergency repairs 24 hours a day, seven days a week.
For non-emergency repairs we recommend you use your MyGuinness account, our web forms or our other contact channels as these are monitored 8am to 8pm Monday to Friday.
Earlier this year Samantha Gosney won one of our annual Aspire Awards and is using her award to study for a Diploma in Therapeutic Counselling at Varndean College.
Samantha, 44, was diagnosed with cancer in 2000. She said:
“My health deteriorated considerably and I got to a point where I felt useless because I couldn’t contribute to anything or help anyone.”
Her ill health meant she had to stop working in 2004 and, three years later, her teenage daughter was killed in a car crash. It wasn’t until recently that the former Bupa International employee realised she could use her experiences to help others.
Turning grief into guidance
“All the trauma that I’ve been through is something I can use to help people who are struggling through tough times. I’m so happy that I’ve been successful in getting the Aspire Award.
“I now feel like I’m useful again after spending 15 years thinking that I’m not, and I’m really looking forward to using my empathy and understanding to help others.”
She is now looking for a work placement with a recognised counselling agency as she works towards her qualification.
Whether it’s to help you build your skills to get into work, move up the career ladder, start a small business, get involved in the community or become a sports superstar, artist or musician – we want to help.
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