Domestic Abuse Toolkit launched for Guinness staff

14 December 2020

The work we do to support survivors of domestic abuse has never been more vital.

That’s why we’re proud to mark the end of this year’s 16 Days of Action – a global campaign to end violence against women – by sharing our recently launched Domestic Abuse Toolkit and booklet, developed with our partners.

By working with MD Group and the Domestic Abuse Housing Alliance (DAHA), this information aims to empower our staff in customer-facing roles to identify possible signs of domestic abuse when working in homes and communities. It also helps people quickly access important information about how to report domestic abuse, as well as raising awareness about different types of domestic abuse.

John Cockerham, Director of Customer Service at Guinness, says: ‘We hope that this Toolkit can help other organisations in improving their responses and ultimately help to save lives. During the pandemic the numbers of domestic abuse cases has increased. In England and Wales there has been a 7% rise during April to June when compared to the same period in 2019.

“Domestic abuse is everyone’s business so it’s vital that we spread the word that it’s not acceptable. If we see it or hear it, we must report it.’

Further information

We offer free, confidential support to anyone that believes they may be experiencing a form of abuse. If you want to talk to us, call us on 0303 123 1890 from 8am – 8pm Monday to Friday if you feel safe to do so. Take a look at our domestic abuse webpages or our new leaflet for further advice and support.

The National Domestic Violence Helpline is also open 24/7 for advice and support. You can call them on 0808 2000 247.