If you have an emergency repair please call us straight away on 0303 123 1890 and we’ll deal with the repair within 24 hours. Please don’t log emergency repairs on web forms or other channels as we can’t respond immediately. Our phone lines are open for emergency repairs 24 hours a day, seven days a week.
For non-emergency repairs we recommend you use your MyGuinness account, our web forms or our other contact channels as these are monitored 8am to 8pm Monday to Friday.
On 6 January, Doris Davies, who lives in a Guinness property in Southwark, south east London, celebrated her 90th birthday at home with her two nieces.
Doris was born in a flat at her housing scheme in 1926 and has lived there her entire life, moving only once to her current block when the buildings were redeveloped in the 1970s.
We believe she holds the record for having the longest tenancy with us.
To celebrate the significant milestone, we hand-delivered a personalised birthday cake to Doris, along with a letter from our chief executive and some historic photos of the area, dating as far back as 1890.
“This is a wonderful surprise. I wasn’t expecting anything so I really appreciate these gifts. Seeing the photos of the area from when I was a little girl has brought back some great memories.”
Her niece, Patricia Bygrave, who was also born in the same flat as Doris, said: “Several members of our family were born here so it means a lot to us that Guinness is celebrating with us.”