What is our dementia project?
Dementia has overtaken heart disease as the leading cause of death in England and Wales. So our work in this area is vital for our customers.
Over the past eight months we’ve been working with our customers, colleagues and external groups in the Havant, Fareham and Gosport areas to adapt our services for customers living with dementia.
The project has been extended for a second year and will now include the Greater Manchester and Cheshire area.
We’ve also been trialing some new initiatives, as Wendy Wells, our Housing and Dementia Lead, explains in the video below.
Small changes can make a huge difference
Wendy worked with Mrs M, a customer living with dementia, to form an action plan that included some small adaptations to help her live independently in her home.
Mrs M was struggling with the height of her bath and has a fear of water going over her head so putting in a shower wasn’t an option. Wendy worked with our maintenance team who designed a lowered bath. We also installed coloured grab rails to help her stand, using colours she can see clearly.
Wendy helped the contractors understand how to work with Mrs M. As a result the contractor visited Mrs M before work began to introduce himself and reiterate what would happen and when. While the work was being carried out, Wendy visited twice to check Mrs M was happy with how it was going.
We’ll confirm all of our appointments with Mrs M in writing, and we’ve supported her with a financial assessment – which we’ll follow up to check she’s still managing her money well. Paul Watson, Managing Director of Guinness Care and Support says:
The work we’ve done with Mrs M isn’t ground breaking, and we didn’t have to make costly changes to the way we work. Instead we made small, practical changes and tailored our services to her needs. We’re really looking forward to extending this valuable project.”
Find our more about the project and what we’re doing to help our customers living with dementia.