If you have an emergency repair please call us straight away on 0303 123 1890 and we’ll deal with the repair within 24 hours. Please don’t log emergency repairs on web forms or other channels as we can’t respond immediately. Our phone lines are open for emergency repairs 24 hours a day, seven days a week.
For non-emergency repairs we recommend you use your MyGuinness account, our web forms or our other contact channels as these are monitored 8am to 8pm Monday to Friday.
New campaign to support LGBT people living with dementia
05 November 2019
We’re really proud to announce our support for the ‘Bring Dementia Out’ campaign. Working in partnership with LGBT Foundation, the ‘Bring Dementia Out’ project will ensure lesbian, gay, bisexual and trans (LGBT) people affected by dementia have their voices heard and can get better access to support and advice services.
This new partnership will help to improve the experiences of LGBT people affected by dementia and provide tailored help and information not only to them, but also their partners and family.
Supporting this project is one of the ways Guinness is showing our commitment to improving the lives of our residents, their families and the wider communities we serve.
Catriona Simons, Chief Executive of Guinness, said:
We are delighted to be part of this vital project to support LGBT people living with dementia. We look forward to enabling stronger relationships to be built between the LGBT community and both the dementia and housing sectors, to help minimise isolation and eliminate discrimination, and to ensure all people can freely access the support they need.
Paul Martin OBE, Chief Executive of LGBT Foundation, said: “We’re incredibly proud to be partnering for this new initiative. We know that LGBT people’s experiences of dementia are under-recognised and often totally overlooked, they may be facing discrimination due to their sexual orientation or gender identity and are at an increased risk of social isolation.
“We believe that all LGBT people living with dementia have the right to an excellent quality of life, and look forward to amplifying their voices and working to end the many inequalities they face. The work of Bring Dementia Out is vitally important and will change the lives of LGBT people affected by dementia and their families.”
Patrick, one of our customers and the youngest person in the UK living with dementia, spoke at an Alzheimer’s event about ‘Bring Dementia Out’ – watch the video below to see what a difference the campaign is already making.