The Rental Exchange Scheme

08 June 2021

We’re working with Experian as part of The Rental Exchange Scheme. The Rental Exchange is a way for you to strengthen your credit history by having your rent payments reflected in your credit report.

This scheme means we will share details about your rent payments with Experian every month. Your rent payments are then included in your credit report. This means:

  • If you pay the correct amount of rent regularly and on time it could have a positive impact on your credit report.
  • If you do not pay the correct amount of rent, regularly and on time, it could have a negative impact on your credit report (see below on how to opt out of this scheme).

Your credit history

Having a good credit history can help you access a range of goods and services and can sometimes mean you are offered better deals on things like mobile phones, TV and broadband packages or home contents or car insurance. Reputable companies will normally use your formal credit history to assess your creditworthiness before making a lending decision.

Opting in and out

If you want to be included in The Rental Exchange scheme, you do not need to do anything – you will be automatically included.  If you change your mind at a later date and decide you do not want to be included in this scheme anymore, you can contact us at any time to request that we stop sharing your information with Experian.

We understand that there may be some circumstances where it may not be in your interests to participate in the scheme, so if you want to opt out, you can do this by emailing us at  including your name and full address. We have written to all residents about this scheme, to opt please email us within 28 days of receiving the notice.

Find out more

To find out more about the scheme, how it could benefit you and how your data will be handled, take a look at our dedicated web pages.