What is anti-social behaviour?

We all have different levels of tolerance when it comes to noise in our homes.

Try having a friendly word with your neighbour first. They might not realise they’re disturbing you.

If you’re still being bothered, you can contact your Environmental Health Team through your local council.

If the noise continues, or you don’t feel comfortable speaking to your neighbour, contact us. Send us a completed incident diary and let us know who your environmental health officer is. If they decide to take action we can use your incident diary as evidence.

You can also use your MyGuinness account to report this issue to us online.

If you believe that a neighbour may be experiencing domestic abuse and you’re worried about their safety, you can:

• find out more about domestic abuse
• contact us on 0303 123 1890
• contact the social services safeguarding team
• contact the police

This includes noises like vacuuming, walking around, doors opening, loud conversations etc.

If you’re bothered by it, have a friendly word with your neighbour first. They might not know they’re disturbing you.

If the noise continues, please report it your local environmental health officer.

If you’re having an argument or disagreement with a neighbour that you feel you’re unable to resolve yourself, there are a number of things you can do.

If your neighbour is creating excessive or continuous noise, and you don’t feel comfortable speaking to your neighbour, contact us. We’ll ask you to send us a completed incident diary and let us know who your environmental health officer is. If they decide to take action we can use your incident diary as evidence.

You can also use your MyGuinness account to report this issue to us online.

If you’re worried about the safety of a child please contact:

• social services safeguarding team
• the NSPCC
• the police

If it’s just general noise, we wouldn’t usually consider this to be anti–social. But if you think it may be over and above what is considered general noise, contact us so we can look into it.

This is illegal. Please report it to the fire service or police immediately.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

This is illegal. Please report it to the police immediately.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

This is illegal. Please report it to the police immediately.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

Fill in an incident diary if you see it happening frequently. This might be useful as evidence if the police press charges.

Please don’t put yourself at risk to deal with this. Call the police if they’re needed to break up a fight.

Once you’ve reported it to the police, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

Fill in an incident diary if you see it happening frequently. This might be useful as evidence if the police press charges.

This is illegal and very dangerous. Please don’t put yourself at risk to deal with this. You should make sure you’re safe and then report it to the police immediately.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

We take any harassment very seriously and won’t allow discrimination of any kind.

Hate crime is illegal. Please report it to the police immediately.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

If you’ve reported a racist or hate crime to us, we’ll be in touch within one working day and will do everything we can to help and support you.

These should be reported to the police immediately.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

If you’ve reported an offence to us, we’ll be in touch as soon as possible and will do everything we can to help and support you.

If you’re concerned for your safety, please call the police immediately.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them. You can also call us on 0303 123 1890.

If you’ve reported an offence to us, we’ll be in touch within one working day and will do everything we can to help and support you.

Fill in an incident diary if this has happened more than once. This might be useful as evidence if the police press charges.

Any dog can be dangerous and it’s an owner’s responsibility to keep their dog under control. You’re not allowed to keep any dog mentioned in the Dangerous Dog Act.

If you’re scared that a dog is going to attack you, make sure you’re safe and contact the police.

Once you’ve reported it to them, let us know, including the incident report number and police officer’s name if you know them.

If you’re concerned about someone’s pet, please contact the RSPCA.

Try having a friendly word with your neighbour first. They might not realise they’re disturbing you.

If you’re still being bothered, contact an environmental health officer at your local council.

If the noise continues, or you don’t feel comfortable speaking to your neighbour, contact us. Send us a completed incident diary and let us know the name of your environmental health officer. If they decide to take action we can use your incident diary as evidence.

We know it’s a mess and can be dangerous around children. Dog owners are fined if they don’t clear up, and can be reported to the council.

Try having a friendly word with the owner. If that doesn’t work and it’s on our land, you can report it to us.

The council will clear up dog mess on pavements and in parks and public areas. Report it to your council.

You can also use your MyGuinness account to report this issue to us online.

Please contact us if you spot an abandoned vehicle on your estate. Depending on whose land it’s been left on, we’ll work with the council to remove it, or remove it ourselves if it’s on our land.

You can also use your MyGuinness account to report this issue to us online.

Try having a friendly word with the driver first. They might not realise their vehicle is causing issues or know about specific parking arrangements.

If that doesn’t work:

• contact your local council if it’s parked on a public verge or road and is breaking local parking regulations.
• contact the police if it’s dangerously parked and needs to be removed immediately
• contact us if it’s in one of our car parks or parking spaces. We’ll contact your neighbour and ask them to move it.

You’re responsible for getting rid of large waste items. The council will take these away, but will usually charge for this. You can find out how to arrange this here.

If you spot fly-tipping in your neighbourhood, you should report it to your local council.

It’s not our responsibility to remove bulk waste, and if we do, the cost of removal may be added to the service charge for that estate.

You can also use your MyGuinness account to report this issue to us online.

This is illegal. You can report it to the police, and they’ll investigate it, but they don’t remove graffiti.

If the graffiti’s on public land, report it to your local council and they’ll remove it.

If it’s on our land, let us know and we’ll clean it up. This can take up to four weeks, but if it’s abusive, we’ll remove it in one working day.

You can also use your MyGuinness account to report this issue to us online.

If you think someone is hoarding – storing lots of items in their home – please let us know.

You can also contact your local social services safeguarding team.

If you, or someone you know, is hoarding, there’s lots of information and support on the NHS website.